Searching for a Quality Assurance (QA) Representative for the northcentral/northwestern US regions and possibly Mexico. The QA Rep will be responsible for customer support and communications including investigating and resolving customer claims; internal quality issues and part evaluations; and assisting with purchasing and production.
Providing metallurgical/technical service to our customers and act as the liaison between the Company and the customer
Investigating customer complaints and/or rejections to determine the root cause and develop corrective actions
Providing technical support to sales, operations, resource planning, and purchasing
Conducting new part investigations and works with other departments to complete the contract review process required to successfully launch new business.
Other duties as assigned.
Technical degree and/or experience in steel manufacturing.
Quality Management System experience.
Internal and external audit experience.
Proficient in quality tools, mathematics, and statistics.
Skilled in problem solving and developing robust preventive actions.
Some overnight travel may be required, depending on customer base being supplied.
Bi-lingual in Spanish is a plus
Meet Your Recruiter
Jeffrey Crowell Account Manager
Jeffrey Crowell specializes in recruitment process outsourcing.