Quality Assurance Representative

Granite City, IL 62040

Posted: 04/25/2023 Job Number: 23718977

Job Description

Searching for a Quality Assurance (QA) Representative for the northcentral/northwestern US regions and possibly Mexico. The QA Rep will be responsible for customer support and communications including investigating and resolving customer claims; internal quality issues and part evaluations; and assisting with purchasing and production.
  • Providing metallurgical/technical service to our customers and act as the liaison between the Company and the customer
  • Investigating customer complaints and/or rejections to determine the root cause and develop corrective actions
  • Providing technical support to sales, operations, resource planning, and purchasing
  • Conducting new part investigations and works with other departments to complete the contract review process required to successfully launch new business.
  • Other duties as assigned.

  • Technical degree and/or experience in steel manufacturing.
  • Quality Management System experience.
  • Internal and external audit experience.
  • Proficient in quality tools, mathematics, and statistics.
  • Skilled in problem solving and developing robust preventive actions.
  • Some overnight travel may be required, depending on customer base being supplied.
  • Bi-lingual in Spanish is a plus

Meet Your Recruiter

Jeffrey Crowell
Account Manager

Jeffrey Crowell specializes in recruitment process outsourcing.

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