Program Manager

Northwood, OH 43619

Posted: 02/15/2023 Job Number: 23117944

Job Description

ITS has a client in the Toledo, OH area seeking a Program Manager.  This is a direct hire role with full benefits including 401k. 

Role Summary

  Manage/supervise all Service related activities therein by meeting or exceeding the needs of our customers, both internally and externally:
a) by supporting continuous improvement in APQP concepts; and
b) by developing procedures and work instructions that support APQP and TS-16949 requirements.
Key Responsibilities
1) Manage all program costs related to service and packaging to budget.
2) Prepare request for quote packages for service packaging to potential suppliers, and work with Purchasing on competitive analyses for awarding business.
3) Support Service Coordinator and Program Managers with maintaining program information sheets, bill of material, Service Engineering change tracking, and related APQP documentation.
4) Participate in activities and meetings as required for the successful execution of required action plans for the launch of assigned programs.
5) Participate in and present information/data as required at Customer initiated meetings.
6) Define Customer needs and expectations for Service including packaging.
7) Establish Customer milestones from design to production, coordinating first shipments for flawless launch.
8) Maintain an up-to-date Service Open Issues List.

9) Provide cost and timing as require for all changes to Customer packaging and/or service program.
10) Assist in the development of methods, procedures and work instructions to successfully manage:
a. Competitive quoting for service
b. Effective cost tracking
11) Conduct packaging trials and maintain Customer specific packaging, forms and approval forms.
12) Perform other duties and special projects as required.

Key Qualifications/Requirements

• Minimum five years program management experience,
• Must have strong leadership ability
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