ITS has a client in the Toledo, OH that is seeking a Senior Systems Engineer. This is a direct hire position with full benefits including 401k.
Essential Duties & Responsibilities
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
Serve as the highest level of escalation for complex technical issues from Junior and Systems Engineers.
Architect and implement infrastructure solutions including network design, server builds, virtualization, storage, and cloud deployments (Azure, AWS, M365).
Lead client onboarding and major projects including server migrations, network overhauls, and cloud transitions.
Collaborate with account managers and project managers to scope solutions and write technical documentation.
Conduct regular system and network health assessments, identifying areas for improvement or optimization.
Create and maintain technical documentation including network diagrams, configuration details, and SOPs.
Perform responsibilities aligned with vCIO and vITM services for assigned customers.
Job Requirements & Expectations Minimum Qualifications Education: High School Diploma required. Associate degree in computer science from an accredited college/university or related field preferred or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Experience: Demonstrated knowledge of and experience with computer and/or network systems, applications, procedures/techniques, RMM and PSA tools, scripting and automation, compliance frameworks, and customer services practices.
Skills: Strong verbal/written communication skills. Must be highly skilled in communications to a wide constituency including, but not limited to, end users, administrators, fiscal staff, and vendors. Ability to read and write and effectively analyze data to translate complex and detailed system support. Must have ability to instruct staff in the use and care of the equipment, as well as software. Must be skilled in mathematics related to technical support.
Certifications: required to have or obtain within 1-year of employment following certifications: MS102, AZ801, MD102, and CompTIA Security+. It is also expected to maintain new and updated certification.
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