Technical Service Representative
Defiance, OH 43512
- Phone or computer support by troubleshooting for existing clients.
- Refers clients to appropriate contacts for service if needed.
- Creates proper paperwork for resulting orders.
- Handles customer complaints professionally and calmly.
- Keeps up to date on client products.
- Generates accurate quotes and orders for parts needed for repair.
- Any other duties assigned.
- Associates in HVAC or related equipment required.
- Communication skills.
- Ability to meet and exceed deadlines.
- Travel of 10% is required.