IT Support Technician / Service Desk Analyst

St Louis, MO 63105

Posted: 09/14/2021 Job Number: 17580088

Job Description

Integrated Talent Strategies (ITS) is seeking a IT Support Technician to work in the St. Louis, MO area.  This position offers a variety of great benefits, including health insurance, 401(k), and paid time off.

  • Work with a Call Management and Ticketing System.
  • Troubleshoot  and resolve  Windows 7/8/10 and  Microsoft Office issues.
  • Installing and uninstalling software, working with  Active Directory (resetting passwords, creating and deleting groups).
  • Supporting and troubleshooting hardware, software, equipment and printers, etc.
  • Capability of troubleshooting two-factor authentication issues.
  • Knowledge of providing support by Remote Desktop Connection.
  • Experience with supporting mobile devices (iPhone/Android/iPad).
  • Expertise installing desktop backup software and restoring data.
  • Familiarity with computer navigation, functionality and terminology.
  • Ability to capture and document issues and resolutions.
  • Bachelor' s degree in Computer Science, IT or related
  • Excellent oral and written communication skills.
  • Ideally some exposure to troubleshooting wired and wireless data communications and connectivity issues.
  • Recent experience in a IT Support/IT Service position is preferred
About Integrated Talent Strategies (ITS) 

ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions.  Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.   

Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today.  Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades. 

Benefits include medical, dental, and vision insurance; 401(k) with a company match; paid holidays and vacations; tuition reimbursement.  To learn more, go to www.Wehirepeople.Com or click below to directly contact your recruiter.

Meet Your Recruiter

Marissa Brown

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