Customer Service Representative

Northwood, OH 43619

Posted: 06/21/2021 Job Number: 15777604

Job Description

ITS is seeking a Customer Service Representative (CSR) on behalf of a client in the Toledo, OH area. This is a full time position and offers a variety of benefits, including health, dental, and vision insurance options.

  • Contacting customers via email, phone, and mail to let them know that they need to schedule a copper to fiber migration with us.
  • Scheduling the migrations in the Telecommunication GUI.
  • Follow up and verify if the migration is complete.
  • Provide support to the Telecommunication tech during the migration if necessary.
  • Provide support to the customer if a reschedule is necessary.
  • Other duties as assigned, if there is down time.
  • Prior customer service experience, preferably in a technical capacity
  • High school diploma or equivalent
  • Must be able to pass background check and drug screen
About Integrated Talent Strategies (ITS)              
ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions.  Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.   

Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today.  Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades. 

Benefits include medical, dental, and vision insurance; 401(k) with a company match; paid holidays and vacations; tuition reimbursement.  To learn more, go to www.Wehirepeople.Com.

Meet Your Recruiter

Marissa Brown

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