Aftermarket Sales Manager

Canton, OH 44701

Post Date: 06/13/2018 Job ID: 11034212
Integrated Talent Strategies (ITS) is seeking an Aftermarket Sales Account Manager to work in the Canton, OH area directly for a client. 

  • Uses value based selling principle to guide work performance.
  • Focuses sales efforts by studying existing and potential volume of customers.
  • Develops technical specifications for equipment rebuilds.
  • Submits proposals by referring to technical specifications, cost estimates and product literature prepared by the aftermarket department.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses through customer relationship management (CRM) software Salesforce.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Provides historical records by maintaining records on area and customer sales using Salesforce.
  • Contributes to team effort by accomplishing related results as needed.
  • Oversee rebuild project from start to finish working with aftermarket team.
  • Trade Certificate or Technical Diploma or equivalent experience.
  • Sales experience with strong customer interface mentality.
  • Preferred experience involving steel processing, thermal, industrial or mechanical processes in the steel and/or pipe industry.
  • Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint.
  • 30-40% travel (possibly international) up to one week at a time to customer offices, production facilities or intercompany locations.


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